Support
We're here to help with Solitaire & Sudoku.
Frequently asked questions
Is there a free trial?
No. Solitaire & Sudoku does not offer a free trial. All purchases are charged immediately at the time of confirmation. You can review all pricing options inside the App before committing to a purchase.
What are the purchase options?
You can choose between a Weekly subscription ($6.99/week), a Monthly subscription ($19.99/month), or Pro Forever ($59.99, one-time payment). All options give full access to Pro features. Pro Forever never renews or charges you again.
What does Pro Forever include?
Pro Forever permanently unlocks all Pro features available at the time of purchase, plus future updates and improvements to those features — at no extra cost. If we release a completely new game mode or expansion as a separate product in the future, that would be optional to purchase; your Pro Forever access is never removed or reduced.
How do I cancel my subscription?
Open the Settings app → tap your name → Subscriptions → Solitaire & Sudoku → Cancel Subscription. Cancel at least 24 hours before renewal to avoid the next charge. Access continues until the end of the paid period.
I got a new iPhone. Do I need to buy Pro Forever again?
No. Pro Forever is tied to your Apple ID. Download the App on your new device, open it, and tap "Restore Purchases" — your purchase will be restored at no charge.
I lost my game progress. Can it be restored?
Game progress is stored only on your device. If you deleted the App, switched devices, or reset your iPhone, that progress cannot be recovered. We recommend keeping the App installed if you want to preserve your progress long-term.
Does the App collect any data?
No. Solitaire & Sudoku collects no personal data, contains no advertising, and has no analytics. Everything stays on your device.
The App is behaving unexpectedly. What should I check?
Force-close the App and reopen it. If that doesn't help, restart your iPhone, then check the App Store for any pending updates. If the issue persists, contact us at the address below.
Still need help?
Email us at nemblystudio@outlook.com and we'll get back to you, usually within 2 business days.