Support
We're here to help with Brainfolio.
Frequently asked questions
What's free in Brainfolio?
The free version includes some levels, one IQ test per week, the daily challenge, and a taste of each Brain Trick. Brainfolio Pro unlocks everything else.
How do I subscribe to Pro?
Tap the Pro option inside the app. You can choose weekly or monthly billing. The price and any free trial offer will be shown clearly before you confirm.
How do I cancel my Pro subscription?
Go to Settings → your name → Subscriptions → Brainfolio → Cancel Subscription. Cancel at least 24 hours before your renewal date to avoid the next charge. Pro access continues until the end of the paid period.
I have Pro on another device. How do I restore it?
Tap "Restore purchases" in the app's Settings. Make sure you're signed in to the App Store with the same Apple ID you used to subscribe.
What is a streak restore?
If you miss a day and lose your streak, the app will offer to restore it. You get one free restore — after that, restores are available as a one-time purchase shown in the app.
I lost my streak restore after reinstalling.
Streak restores are consumable items stored on your device, so they cannot be restored via "Restore purchases." If you lose an unused restore due to a reinstall or device erase, please contact us and we'll see what we can do.
Can I reset my progress?
Yes — go to Settings → Reset progress in the app. This clears your puzzle history, ratings, streak and test results. Your subscription is not affected. Note: the record that your one free streak restore has been used is kept after a reset.
Does Brainfolio collect any data?
No. Brainfolio has no accounts, no analytics, no advertising and no tracking of any kind. Everything stays on your device.
The IQ score — is it a real IQ test?
Brainfolio is a training and entertainment app. The scores and ratings measure your progress inside the app, not your actual IQ. They are not a clinical or psychological assessment and should not be used for health, academic or employment decisions.
The app is crashing or behaving unexpectedly.
Force-close the app and reopen it. Check the App Store for pending updates. If the issue persists, email us with the details and we'll look into it.
Still need help?
Email us at nemblystudio@outlook.com and we'll get back to you, usually within 2 business days.